Politique d’expédition
Shipping Policy – CoreMetrics
At CoreMetrics, we are committed to providing our customers with a fast and enjoyable shopping experience, supported by reliable shipping options.
1. Shipping Methods
We offer the following shipping option:
- Standard Shipping: Delivery within 7–14 business days
2. Shipping Fees
We offer free worldwide shipping on all orders. No minimum purchase required.
3. Order Processing Time
Orders are processed within 1–2 business days after payment is received. If you place an order after 3 p.m., it will be processed on the next business day. You will receive a confirmation email once your order has been shipped.
4. International Shipping
We ship worldwide including the United States, Australia, Canada, and the United Kingdom. All orders include free standard shipping regardless of destination.
5. Order Tracking
Once your order has been shipped, a tracking number will be emailed to you. You can track your package directly through our website or via the carrier's website.
6. Returns & Exchanges
If you are not satisfied with your purchase, please refer to our Refund Policy. We offer a 30-day money-back guarantee on all orders.
7. Shipping Address
Before finalizing your order, please ensure that your shipping address is accurate and complete. CoreMetrics cannot be held responsible for delivery issues caused by incorrect or incomplete address information.
8. Delivery Issues
If you encounter any issues with the delivery of your order (delay, missing package, damaged item), please contact us within 7 days of receiving your package at support@mycoremetrics.com. Our team will assist you promptly.
9. Contact Information
CoreMetrics support@mycoremetrics.com Allée du verger 12, 1763 Granges-paccot +41 78 208 92 08